You pay Ship4wd, not the supplier. Your payment is held securely until your goods arrive at our China warehouse, are inspected, and you approve the photos. Only then do we release the funds to the factory/supplier and ship your order.

Yes. Qualified buyers can access net terms up to 90 days for goods and shipping. Credit checks are quick and handled through the platform, typically within 24 hours.

If your order doesn't match the product you ordered or has visible issues, you'll get a full refund, no questions asked. If you cancel after approving, a $95 handling fee applies.

No. You pay in USD or CAD using credit card, bank transfer, or PayPal. We handle currency conversion and local supplier payments.

We aim to provide you with the total cost of ownership for sourcing at early stages and before booking and payment, so you can make informed decisions. You will see:

• Final product cost
• Real-time international shipping quote
• Estimated customs tariffs (based on estimates for the U.S.; actual duties are determined by U.S. Customs only after declaration)

Yes. You can order low-quantity samples shipped directly to you via air or LCL. Booking and fulfillment is instant, without warehouse inspections or delays. Samples are not inspected at our warehouse, they're sent straight for your review.

Many 1688 suppliers allow low or no MOQs, especially for sample orders. You can start small and scale up when ready.

Yes. Most factories provide this service (e.g., logo printing, branded packaging, thank-you cards, and other private label options) for bulk orders - minimum MOQ required. We'll help coordinate everything with the factory for you.

1688.com is China's largest wholesale marketplace - where many Alibaba sellers actually source their goods. It's domestic-facing, priced lower, and wasn't accessible to international buyers until now. Ship4wd connects you directly to verified 1688 suppliers, with global delivery.

Not at all. Everything is in English, prices are shown in USD, and you can manage sourcing, inspection, payment, and shipping in one place. We handle all supplier coordination for you.

We work with trusted "mega suppliers" and clearly label factory vs. trading companies. For large orders, we offer a "Factory Audit" add-on service with enhanced verification like business license checks, supplier calls, or on-site audits.

Every order gets a visual inspection at our China warehouse before shipping. You'll receive photos to approve before payment is released to the supplier. If something doesn't match your order, you can get a full refund or change the order. You can also add an optional service: a certified product quality pre-shipment inspection at the factory for deeper quality and workmanship checks.

We deliver to your door, warehouses, 3PLs, and fulfillment centers worldwide - including the U.S., Canada, Europe, Amazon FBA, Walmart, or others.

Yes. We consolidate at our warehouse in China and ship everything together - saving you money and simplifying customs.

We support Air Freight, LCL (Less than Container Load), FCL (Full Container Load), and express lanes. You'll get real-time shipping quotes based on your order size and destination.

Yes. We offer digital customs clearance services that manage customs documentation and release at the destination.

Yes. We offer an optional add-on: digital instant cargo insurance for goods damage, loss, and other shipping issues.

We'll help you coordinate with the supplier for returns or claims - even after the order is approved. If a warranty applies, we'll assist in resolving it with the factory.

Warranty terms vary by supplier. If applicable, warranty details will be shown on the product page. We can assist in negotiating returns or repairs, though international return shipping is typically the buyer's responsibility unless otherwise agreed.